Privacy & Cookies Policy

Car-Act believes that privacy is a fundamental human right, especially in today’s online business environment. We are committed to protecting your personal information and maintaining your trust.

If you have any questions or concerns about this Privacy & Cookies Policy, please contact us at [email protected] or call us at +86-1732-8662-098.

By visiting Car-Act.com, you agree to the practices described in this Privacy & Cookies Policy.

Who We Are

Our website address is: http://car-act.com

Information We Collect

1. Information You Provide

We collect information you voluntarily provide, such as when you:

  • Search or purchase products on our website.

  • Contact us through live chat, phone, email, or WhatsApp.

  • Leave comments on our site. (In this case, we also collect your IP address and browser user agent to help with spam detection.)

2. Automatic Information

When you visit our site, we automatically collect information to help us improve our services, including:

  • Cookies that track your browsing activity (pages and products viewed, searches made).

  • Device details, browser type/version, operating system, and IP address.

  • Affiliate link data (if you arrive from a third-party site, a unique code/cookie may be used for transaction tracking).

3. Payment & Shipping Information

If you make a purchase:

  • Your payment details are securely processed via third-party providers (e.g., PayPal).

  • We share only the necessary delivery information (name, phone number, shipping address) with our logistics partners to fulfill your order.

Cookies

Cookies are small files stored on your device to improve your browsing experience. We use cookies to:

  • Remember your activity on our site.

  • Support personalization and targeted improvements.

  • Enable third-party checkout links (such as PayPal).

Additional cookies may be set when you publish or edit an article. These cookies contain no personal data and expire after 1 day.

You can manage or disable cookies through your browser settings; however, some features of the site may not function properly without them.

How We Use Your Information

  • To personalize and improve your experience on Car-Act.com.

  • To process orders, payments, and shipping.

  • To enhance our marketing strategy.

  • To prevent spam, fraud, and abuse.

We do not sell, rent, or trade your personal data to third parties.

Sharing with Third Parties

  • Service Providers: We share only the necessary information with shipping companies and payment processors.

  • Affiliate Sites: If you visit through an affiliate link, we may share non-personal transaction details (date, products purchased, amount spent) with the referring site.

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction/Deletion: Request that we update or erase your personal data (except data we are legally required to retain).

  • Data Portability: Request an exported file of your personal data.

To exercise these rights, please contact us at [email protected].

Security

We use industry-standard SSL (Secure Sockets Layer) encryption to protect your personal information during transmission. While we strive to safeguard your data, no system is completely secure, and we encourage you to protect your account information.